Professional Solutions for Your Home’s Textiles
Finding quality rug cleaning services in your area doesn’t have to be a challenge. At Boller’s Carpet Cleaning, we use specialized equipment and eco-friendly solutions to remove dirt, stains, and allergens that regular vacuuming can’t address. Professional rug cleaning not only extends the life of your valuable rugs but also improves your indoor air quality by removing trapped contaminants.
As a reputable company, we offer specialized rug cleaning services, making the process convenient for busy homeowners. Our services typically include a thorough inspection, pre-treatment of stains, deep cleaning using hot-water extraction, and proper drying techniques that protect your rug’s fibers and colors.
When selecting a rug cleaning service, look for companies that offer guarantees on their work. At Boller’s Carpet Cleaning, we stand behind our services with a 200% Money Back Guarantee – if you’re not completely satisfied, we’ll clean again for free, and if you’re still not satisfied, we’ll return your payment AND hire another carpet cleaning company for you at our expense. This commitment to quality service is a strong indicator of our trustworthiness and how we’ll treat your rugs with care.
Key Takeaways
- Professional rug cleaning removes deep-seated dirt and allergens that regular cleaning methods cannot reach.
- Our IICRC-certified technicians offer specialized cleaning for different rug types.
- Quality rug maintenance extends the lifespan of your rugs while contributing to a healthier home environment.
Understanding Rug Cleaning Services
Professional rug cleaning involves specialized techniques and equipment designed to thoroughly clean and preserve your valuable floor coverings. Different cleaning methods are suited to specific rug materials and conditions.
Different Types of Rug Cleaning
At Boller’s Carpet Cleaning, we use the truck-mounted hot water extraction method, which is recommended by Shaw Industries (the world’s largest carpet manufacturer) as the primary method for cleaning carpets and rugs. Our system uses hot water (200+ degrees) under high pressure to effectively remove dirt and allergens deep within rug fibers.
For area rugs, we follow a comprehensive process that includes dusting, washing, and drying in specialized equipment. As we like to say, “We are firm believers in cleaning most rugs as wet as they can be cleaned.” This traditional approach ensures thorough cleaning for all types of rugs.
We also offer encapsulation cleaning for certain situations. This process uses a polymer-infused surfactant that encapsulates dirt particles and odors, crystallizing them into dust that can be vacuumed away the next day. This method is particularly effective for commercial carpets and situations requiring fast drying times.
Benefits of Professional Rug Cleaning
Our professional cleaning by certified Master Textile Cleaners significantly extends the life of your rugs by removing abrasive dirt particles that wear down fibers over time. As we explain, “Dirt is an abrasive – like sandpaper. Every time you step on your carpet, you grind dirt into the carpet fibers.” Regular maintenance by our certified professionals can add years to the lifespan of expensive area rugs and oriental rugs.
Deep cleaning eliminates allergens, bacteria, and pet dander that regular vacuuming cannot reach. At Boller’s, we understand that “Outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust – and hundreds of other chemicals” that end up in your rugs. Our professional cleaning creates a healthier indoor environment, especially important for households with allergies or respiratory issues.
Our expert cleaners understand different rug materials and adjust their methods accordingly. Our technicians are IICRC Certified Master Textile Cleaners who can properly handle different rug types, from delicate silk pieces to wool area rugs, ensuring each receives appropriate care.
The Rug Cleaning Process
Our professional rug cleaning involves several careful steps designed to remove dirt while protecting your valuable rugs. At Boller’s Carpet Cleaning, we follow industry-standard procedures with specialized techniques and equipment to ensure thorough cleaning without damage.
Inspection and Pre-Cleaning
Every quality rug cleaning at Boller’s begins with a thorough inspection. Our technicians examine your rug for stains, damage, and soiling levels to determine the appropriate cleaning method. We identify the rug’s material and construction to customize our approach.
For area rugs, we use a specialized dusting machine: “This machine has over a hundred leather straps that slap the back of the carpet as it is fed through the machine.” This process dislodges dry particulate soil that can make rugs “threadbare” over time. As we explain, this is “one of the most important steps that can be done to prolong the life of your rugs.”
Pre-vacuum treatment is also essential: “Pre-vacuum carpeting removes dry soil and other particles before they get wet,” which enhances the effectiveness of the cleaning process.
Deep Clean Techniques
The core of our rug cleaning is our two-step cleaning system. First, we pre-spray with a detergent solution, which allows the solution to work on soil longer for more effective removal. Then, we rinse the rug with a pH-balanced rinse agent using very hot water (200+ degrees) that removes “soil, pollutants and all detergent out of carpeting.”
For area rugs, we take them to a pit area where they are “thoroughly saturated with plenty of fresh water,” which helps “remoisturize and revitalize the natural wool fibers.” Our philosophy is “the wetter the better,” and we scrub rugs with appropriate shampoo, comparing the process to washing hair: “1. Thoroughly wet. 2. Lather. 3. Rinse. 4. Repeat.”
We pay special attention to stains: “Treat all spots with appropriate agents and re-extract carpeting to avoid residue.” This targeted approach ensures even stubborn stains are addressed effectively.
Drying and Finishing
At Boller’s, we use specialized equipment for the drying process. For area rugs, after a final rinse, “the rugs are moved to a machine for a final rinse. This is an automated process for taking the rugs from the scrub pit area into the dry room.” The rugs go through “a series of water jets through two wide hydraulic rubber rollers” that squeeze out excess water.
Our drying room is “the equivalent of a huge dryer” with “giant fans that move air in large volumes and a heater that keeps the room about 120 degrees F.” This controlled environment allows rugs to dry in about 6-10 hours.
For in-home carpet and rug cleaning, we use “Fan Dry carpeting. This allows the carpet to return to service sooner, and helps prevent ‘tracking’ and ‘wicking’.” We also “Groom and set carpet pile” to restore its appearance.
Each rug receives a final inspection “when dry to see if anything further needs to be done.” Our commitment to quality means “if we do not feel the rug is ready, it will not go out until it is.”
Rug Repair and Maintenance
Proper rug repair and maintenance extends the life of your investment while preserving its beauty. At Boller’s Carpet Cleaning, we offer both regular maintenance services and specialized repairs when damage occurs.
Common Rug Repairs
Our technical expertise in carpet repair is “well known throughout the Bryan/College Station area.” We offer various repair services with a one-year warranty on all stretching and repairs, which we note “many other companies do not” provide.
Our repair services include:
- Carpet stretching for wrinkles and loose areas
- Bonded inserts for damaged sections
- Red stain removal using specialized techniques
- “Whole house” stretching for comprehensive repair
For specific rug repairs, our technicians are trained to handle common issues, ensuring your valuable floor coverings maintain their appearance and function.
Tips for Maintaining Your Rug’s Condition
At Boller’s Carpet Cleaning, we emphasize that waiting until a rug looks dirty before cleaning is a common mistake: “Significant levels of soil accumulation occur at the base of the carpet fibers long before it becomes visible.” Regular maintenance is crucial to prevent this hidden buildup.
Based on our recommendations and industry standards, here are key maintenance tips:
Regular Cleaning Schedule:
- Vacuum regularly to remove surface dirt before it gets ground into fibers
- Address spills immediately using appropriate spot cleaners
- Have professional cleaning performed every 12-18 months (as recommended by CRI)
Professional Maintenance: We follow the IICRC S100 Standard, which outlines three levels of carpet cleaning:
- Maintenance cleaning (regular vacuuming and spot cleaning)
- Interim cleaning (surface appearance cleaning)
- Restorative cleaning (deep extraction of trapped soils)
The frequency of professional cleaning should be based on “the carpet’s location, use and exposure to traffic, soils and the effectiveness of daily maintenance.”
Additional Rug Care Services
At Boller’s Carpet Cleaning, we offer specialized services beyond basic cleaning to address specific issues and maintain your rug’s condition over time.
Stain and Odor Treatment
We have extensive experience with stubborn stains and odors, particularly pet-related issues. We use specialized products like “Unleashed – Pet Odor Remover,” which is “an Enzyme base/oxidizing agent that attaches the Uri in the urine to break it down and digest the bacteria.”
For particularly challenging odors, we offer “Odorcide,” which is “an odor counteractant used to remove uncommonly strong odors caused by bacteria.” In extreme cases, we employ an “Ozone Machine” that “neutralizes odors by oxygenating the air” – particularly effective for smoke damage and stubborn foul odors.
Our approach to urine odor is scientifically sound, as we explain: “Fresh urine typically has little odor. The offensive urine smell begins once it starts to decay and release ammonia gas.” We understand that phosphate salts from urine “are what release the odor” and that these salts require specialized treatment.
Protective Measures and Appraisals
We offer Scotchgard Carpet Protection, which we describe as “a fabric protector which helps prevent stains, and repels soil so your carpet stays clean longer.” With this protection, “your vacuum cleaner works less while picking up more dirt.”
Our Scotchgard application comes with a significant benefit: “One Year Spot & Spill Warranty. We will come out at no charge for one year and remove any spills (that has not set in) which you can’t remove with the bottle of Spot-Out that we provide for you.”
We offer different cleaning packages that incorporate these protective measures:
- Silver Package: Standard cleaning without furniture moving
- Gold Package: Silver package plus fabric protection and warranty program
- Platinum Package: Gold package plus furniture moving with “blocking and tabbing of furniture to prevent staining”
This tiered approach allows you to select the level of protection that best suits your needs and budget.
Choosing Your Rug Cleaning Service
Finding the right professional to clean your valuable rugs requires careful consideration of several key factors. At Boller’s Carpet Cleaning, we offer specific credentials and guarantees that set us apart from other services.
Factors to Consider
When selecting a rug cleaning service, experience and certification should top your list. Our technicians at Boller’s Carpet Cleaning are IICRC certified, with Mark Boller serving as an “IICRC Technical Training Instructor, IICRC Master Textile Cleaner, and IICRC Senior Carpet Inspector.” This level of expertise ensures proper handling of even delicate or valuable rugs.
Equipment quality is another critical factor. As we explain, “The truck-mount extraction cleans much better because it heats the water to a higher temperature– and shoots the cleaning solution into the carpet at higher pressure.” Our truck-mounted units provide superior cleaning compared to portable systems.
Look for companies that offer a satisfaction guarantee. We provide a unique “200% Money Back Guarantee” – if you’re not satisfied, we’ll clean again for free, and if you’re still not satisfied, we’ll refund your payment AND hire another company at our expense.
The cleaning method matters tremendously. We use the hot water extraction method recommended by Shaw Industries (the world’s largest carpet manufacturer) as the primary method for cleaning carpets.
Comparing Pricing and Value
Our pricing structure at Boller’s Carpet Cleaning is based on square footage rather than by the room, which we note is the proper approach: “carpet cleaning is usually priced by the square foot.” We caution against companies that price by the room, as “room sizes vary, so be careful of any company that quotes price by the room.”
We advise consumers to be wary of extremely low prices: “The company that offers the lowest price is NOT the company you should hire.” As we explain, low prices often indicate limited services or lead to pressure to buy expensive add-ons once in your home.
We offer transparent pricing with three service packages (Silver, Gold, and Platinum), allowing you to choose the level of service that best fits your needs. Our estimates are good for 90 days from the date of estimate, and we apply a 3.5% credit card processing fee.
When comparing services, consider our explanation that quality carpet cleaning requires proper equipment, training, and time: “Shaw’s first choice is the truck-mount unit” for the best cleaning results. Our investment in top-tier equipment and certified technicians provides greater value beyond the initial price.
Healthier Home, Healthier Living
Our professional rug cleaning at Boller’s Carpet Cleaning creates a healthier living environment for you and your family by removing contaminants that affect indoor air quality.
As we explain, “Outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust – and hundreds of other chemicals” that end up in your carpet. Regular carpet cleaning removes these pollutants that can trigger allergies or respiratory issues.
We emphasize that carpet cleaning isn’t just about appearance: “You should wait as long as possible before cleaning your carpet” is a costly misconception. Dirt acts as an abrasive, cutting carpet fibers like sandpaper with every step, while pollutants accumulate in the fibers.
At Boller’s, we use environmentally safe products “for everyone’s health” in our cleaning process. Our dual “pre-spray or pre-treat” and steam extraction system uses biodegradable surfactants and a pH-balanced rinse to flush dirt from the carpet, leaving it “free of residuals.”
For those with respiratory concerns, we note, “If you have allergies, asthma, emphysema, or other breathing problems, one major source of your problem could be the pollens, fungus, smoke and chemicals in your carpet.” Our professional cleaning removes these triggers from your home environment.
Our mattress cleaning service also contributes to healthier living by removing “dust mites, fungi, bacteria and household dust allowing you a restful night’s sleep” using the Dry Master Cleaning System with Micro-ban®.
For best results, we recommend professional cleaning every 12-18 months, in line with CRI (Carpet and Rug Institute) recommendations and most carpet manufacturers’ warranty requirements.
Frequently Asked Questions
At Boller’s Carpet Cleaning, we answer common questions about professional rug cleaning to help our customers make informed decisions about maintaining their valuable rugs.
How do our professional rug cleaning processes differ from regular methods?
At Boller’s, we use truck-mounted hot water extraction systems that far outperform rental machines or DIY methods. Our truck-mounted units use “hotter water, higher pressure, and stronger suction” than portable systems.
We follow a multi-step process that includes pre-vacuuming, pre-spraying with detergent, rinsing with a pH-balanced agent, treating spots, fan drying, and grooming. This comprehensive approach ensures deep cleaning that removes both visible dirt and hidden contaminants.
For area rugs, we use specialized dusting machines, washing processes, and controlled drying environments that aren’t available to consumers. Our area rug cleaning workshop allows for thorough treatment of even delicate rugs.
What factors influence the cost of our rug cleaning services?
As we explain, honest carpet cleaning companies “almost never price carpet cleaning by the room. Instead, carpet cleaning is usually priced by the square foot.” The total square footage is the primary factor in determining cost.
Other factors affecting price include:
- Whether you choose basic cleaning or additional services like carpet protection
- Furniture moving requirements (we offer this with our Platinum package)
- Any necessary repairs like stretching or stain removal
- The type and condition of the rug
We provide detailed written quotations after measuring the exact square footage to be cleaned, ensuring transparent pricing.
What is the average turnaround time for our professional rug cleaning?
For in-home carpet and rug cleaning, we complete the service in a single visit, with drying times between 6-8 hours as recommended by the IICRC S100 Standard. We use fan drying to speed up the process and prevent tracking and wicking.
For area rugs cleaned at our facility, the process typically takes about 6-10 hours for drying in our specialized drying room, which maintains a temperature of about 120 degrees F with controlled airflow.
The IICRC standard that we follow states, “When cleaning carpet, it is highly recommended that drying occur within six to eight hours or less; however, drying time must not exceed 24 hours.”
Are there eco-friendly rug cleaning options available from our services?
At Boller’s Carpet Cleaning, we “use environmentally safe products for everyone’s health.” Our process includes biodegradable surfactants and pH-balanced rinses that effectively clean without harsh chemicals.
Our two-step cleaning system ensures thorough removal of both soil and cleaning agents: “Rinse’s soil, pollutants and all detergent out of carpeting.” This approach leaves no harmful residues behind.
The hot water extraction method we use relies primarily on high temperature water (200+ degrees) and powerful extraction rather than excessive chemicals, making it an environmentally responsible choice.
How often should rugs be professionally cleaned for optimal maintenance?
At Boller’s, we follow the carpet industry standards, which recommend professional cleaning every 12-18 months. As we note, “The Carpet and Rug Institute (CRI) strongly recommends professionally deep cleaning your carpet every 12 to 18 months.”
However, cleaning frequency should be adjusted based on several factors. As we explain, “Carpet cleaning frequencies will vary depending on the levels of use, soiling conditions, and proper specification of the carpet product.”
We caution against waiting until carpets look visibly dirty: “Significant levels of soil accumulation occur at the base of the carpet fibers long before it becomes visible.” Regular professional cleaning prevents this hidden buildup from causing permanent damage.
What are the benefits of hiring Boller’s versus DIY methods?
At Boller’s, we have specialized equipment that achieves deeper cleaning than rental machines. Our truck-mounted units provide “hotter water, higher pressure, and stronger suction” than portable systems, resulting in more thorough soil removal.
Expertise is another significant benefit. Our technicians are IICRC certified Master Textile Cleaners who understand “different rug materials and their specific care requirements,” reducing the risk of damage to valuable rugs.
Our professional cleaning extends your rug’s lifespan by removing abrasive dirt particles. As we explain, “Dirt is an abrasive – like sandpaper. Every time you step on your carpet, you grind dirt into the carpet fibers. This cuts your carpet just as if you had used a knife.”
Our guarantee provides peace of mind that DIY methods cannot offer. Our 200% Money Back Guarantee ensures satisfaction with every cleaning we perform.
